We Endeavor To Dispatch Your Goods Within 1-2 Working Days with DPD Local.
If For Some Reason, They Are Out Of Stock, We Will Contact You Immediately To Organise A Replacement Or place on Back Order. Please Bear This In Mind When You Place Your Order. If You Choose The Incorrect Delivery Address, Your Order Will Be Unavoidably Delayed Whilst We Contact You To Arrange The Correct Postage Address.
All Orders Require A Signature So Please Ensure The Delivery Address Given Will Have Someone To Sign For It. Any Orders That DPD Local Are Unable To Deliver A Card Will Be Left Notify You Of Their Attempted Delivery. Your Item Will Be Returned To Their Local Sorting Office For Your Collection Unless You Arrange Directly With Interlink A Time To Redeliver.
We offer worldwide international delivery to countries outside of the UK via RoyalMail.
European Standard Orders - £8.99 - 3-7 days
USA/AUS Orders - £13.99 - 5-12 days
Rest of the World - £15 - 7-14 days
We generally advise 3-14 days for delivery from the time you place your order although this will vary depending on your location.
Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and are charged and regulated by your government. Please check with your country’s customs office to determine what these additional costs are prior to purchase.
UK NEXT DAY DELIVERY
UK Next Day Delivery service Will Only Be Available From Monday – Friday. On Each Day, Next Day Delivery Orders Will Only Be Accepted And Honored Up Until 14:00 Pm. If You Place An Order After This Time We Cannot Guarantee A Next Day Delivery Next Day.
If You Have Recently Placed An Order With Us And Wish To Cancel It, Please Email Us At Orders@Sarvin.eu As Soon As Possible With Your Order Number With The Date The Order Was Placed And Your Name. We Will Cancel Your Order If The Item Has Not Been Dispatched And Your Money Will Be Refunded.
Please Note Returns Will Be Accepted Within 14 Days Of Receiving The Item for all UK & International deliveries. All Items Must Be Returned Unworn With All Tags And Labels Intact. If You Would Like To Return An Item please visit our Return Centre.
If You Are Wanting To Exchange An Item For A Different Size Or Colour within 14 Days Of Receiving your order. Please visit our Return Centre to complete your exchange at no extra delivery charge for your new item.
Delivery charges are only refundable if you have received goods that are faulty and a refund is made.
The item is your responsibility until it reaches us. For your own protection, we advise that you send the parcel tracked and signed, using a delivery service that ensures you for the value of the goods. The cost of returning the item to us is your responsibility.
COMMUNICATION & CUSTOMER SERVICE
All Relevant Information About Your Order Will Be Sent To The Email Address You Have Provided.
Please Note: The Customer Service Email Address Is Info@Sarvin.eu We aim To Answer All Emails Within 48 Hours. At Busy Times This Time May Increase To 72 Hours.
At Any Other Time, We Would Politely Ask You To Email firstname.lastname@example.org
Conformity of Goods
We Take Every Care To Ensure That The Description And Specification Of Our Products Are Correct At The Time Of Going To Press. However, While The Color Reproduction Of The Products Is A Close Representation, We Cannot Accept Any Responsibility For Any Variation In Color Caused By The Browser Software Or Computer System Used By You.
Product Care Information
Please Note Sarvin Garments Cannot Be Deemed Faulty If Washed Incorrectly And No Exchange/Refund Service Will Be Provided. Sarvin Takes No Responsibility If Garments Are Damaged Through Incorrect Method Of Washing.
Sarvin Takes NO Responsibility If Garment Is Damaged In The Care Of DRY CLEANERS. Please Select Your Dry Cleaner Wisely. We Are Not Responsible And Will Not Take Liability If The Selected Dry Cleaners Have Damaged The Garment, Neglected To Read The Washing Instruction, Used Poor/Incorrect Chemicals On The Garment Or Handled Garment With No Care.
This Does Not Affect Your Statutory Rights.